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All locations will be closed on Friday, February 7 for Staff Development Day. To contact Vital Statistics for birth and death certificates, please call (214) 670-3248.

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Tax Assistance at the Library

*Appointments necessary


Starts the week of January 27

  • Fretz Park Branch Library

  • Jan 27-April 18 appointment 1040NR only & All others walk in

    • Mondays/Wednesdays 10 a.m. to 4 p.m.

    • Tuesday/Thursday 11 a.m. to 7 p.m.

    • Saturday 9 a.m. to 2 p.m.

    • Friday closed

  • Hampton-Illinois Branch

  • Jan 29-April 25 walk ins only

    • Tuesdays/Thursdays 11 a.m. to 7 p.m.

    • Wednesdays/Fridays 10 a.m. to 4 p.m.

    • Saturdays 9 a.m. to 2 p.m.

    • Monday closed


Starts the week of February 1


Starts the week of February 14


Ready to e-file on your own?

The IRS lists free online filing options or visit www.myfreetaxes.com


IRS.gov/getready has information about steps to take now to get a jump on next year’s taxes including how the new tax law may affect you.


Tax Relief in Disaster Situations


You may qualify for these tax credits!

  • Earned Income Tax Credit (EITC): A special tax benefit for people who work full- or part-time. If you qualify, you'll owe less in taxes, and you may get cash back. Even if you don't owe income tax you can get the credit. But, you must file a federal tax return. Note that you may be eligible to receive this benefit for prior years, if you have not already claimed it, by filing amended tax returns. For this purpose, the IRS may accept transcripts of your previous year filings, available free of charge from the IRS. You may also request transcripts by calling 1-800-829-1040. Please allow at least two weeks for delivery. (Note: If you have been eligible to receive this credit, but did not claim it, you may be able to claim this benefit for the previous three years and for this year as well simply by filing amended returns. Tax volunteers should be able to help you in this regard.) For more information, please see the IRS EITC web page.

  • Child Tax Credit: See the instructions for form 1040 and attach schedule 8812.

  • Child & Dependent Care Credit: If you paid someone to care for a qualifying dependent so you could work or look for work, you may be eligible to claim this benefit.

  • Retirement Savings Tax Credit: If you make eligible contributions to an employer-sponsored retirement plan or to an individual retirement arrangement (IRA), you may be able to take a tax credit.


IRS Telephone Assistance


IRS Phone Numbers


1-800 numbers are FREE calls! It is best to call during the following times: 8:00 a.m.& 3:00-4:30pm.


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